Help & FAQ
Common answers about ordering, shipping, payment, care, and support from Rosary Plant House.
Shipping and delivery
Where does Rosary Plant House ship plants?
All over South India and major cities in North India
When will my plants be dispatched?
Plants are dispatched after payment on the nearest Monday or Wednesday when payment is completed by the previous day.
How long does delivery take after dispatch?
Bangalore: 1-2 days from dispatch; Tamil Nadu: 1-2 days from dispatch; South India: 2-3 days from dispatch; Other serviceable major cities: 4-5 days from dispatch
How are plants packed for shipping?
Plants are sent bare-rooted and packed with tissue, cotton, and cocopeat depending on the plant.
Damage, replacement and refund
What if a plant is damaged in transit?
Transit-damaged plants are preferably replaced along with the customer next order when reported on the delivery day or the following day. Video is preferred; photos are also accepted.
Can I get a refund instead of replacement?
Replacement is preferred first, but a refund can be processed if the customer needs it.
Is damage after delivery covered?
Damage after delivery because of customer care conditions is not covered. High transit risk plants are not replaceable.
Payment and support
What payment methods are accepted?
GPay, PayTM, PhonePe, Net banking
Is cash on delivery available?
Cash on delivery is not available.
When is WhatsApp support available?
Every day, 9 AM to 9 PM on +91 79040 50237.
Ordering and trust
What is the recommended minimum order?
A minimum of 5 plants is recommended because delivery charges apply by location.
Where can I check customer feedback?
You can review Rosary Plant House feedback on Instagram, Facebook, Google reviews, and the customer reviews page.
Where can I find plant care guidance?
Each plant page includes care, watering, light, placement, and common problem guidance for that plant.